March 2006 Issue

By Whitney Quesenbery

Published: March 20, 2006

What happens when a site has to appeal to a wide range of people? How do you sort out their different usability requirements? Will they conflict, and if so, how do you prioritize them?

Working on a new Web site to provide information about admission to The Open University (OU) in the UK, Ian Roddis, who is in charge of the OU Web strategy, issued a challenge: How can we make sure that the site will provide the right information in a format that will be useful and usable? Read moreRead More>

By Maura Schreier-Fleming and Janet M. Six

Published: March 20, 2006

For some UX professionals, selling consulting services is as difficult as opening a magic door without a secret password. There is no simple password that can magically open prospective customers’ minds so they can see what you can do for them. However, there are a few strategies you can use when opening a dialogue with new customers that will lead to your sales success. Read moreRead More>

By Pabini Gabriel-Petit

Published: March 6, 2006

In this era of global competition and rapid software development, more than ever, companies must ship high-quality software products to succeed in the marketplace. A good—even great—user experience is an essential component of a quality software product and provides a sustainable strategic advantage that differentiates a product from those of a company’s competitors. Thus, user experience is a core competency within today’s software companies, and an expert in UX strategy and design is an indispensable part of a software product team—just as the product manager and software architect are—particularly if a team is working on a new product. Read moreRead More>