May Wong
As a user experience analyst at the IBM Toronto software laboratory, May’s work involves defining usage scenarios and designs for software quality tools and Web applications. She has a Bachelor’s of Science in Computer Science and is currently pursuing an MBA at the University of Toronto.
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May’s Article on UXmatters
New on UXmatters
- Misinformation and Disinformation Online: What Design Can Do to Remedy This Problem
- The Psychology Behind Successful User Onboarding: Leveraging Cognitive Biases
- 3 Crucial Steps in Designing Conversational AI
- Inclusive Digital Experiences: Redesign Strategies for Addressing Diverse Abilities and Accessibility Challenges, Part 1
- User Experience in the Era of AI: Enhancing Human-Machine Interactions