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Interaction Design

Afshan Kirmani

User Experience Analyst at MindTree Limited, Bangalore India

A usability analyst with a background in psychology, Afshan analyzes and determines users’ real needs within specific contexts before designing Web sites and applications. Her user studies go beyond the cognitive approaches users take when using a user interface. Applying her knowledge across domains, she believes that, without an understanding of the human mind and interpretive insights, attempts at creativity and innovation fail to deliver what is essential to users. Afshan values opportunities to connect with other experts in the global UX industry and has presented at local HCI meetups. She values innovation and has faith that usability will emerge as a best practice in software design, globally. MoreMore

Ahmed Riaz

Interaction Designer at eBay, San Jose CA USA

Based in the Bay Area, Ahmed is an interaction and industrial designer with a background in design research, an expertise in visual thinking, and a passion for making objects that dissolve into behavior. His past design experiences include time spent as a design researcher for Gulfstream Aerospace, honing his skills as a professional napkin sketcher for the visual thinking company XPLANE, and reinventing ecommerce for the Internet pioneer eBay. MoreMore

Anirban Basu Mallik

Senior Consultant at Capgemini, Pune India

At Capgemini, Anirban is specializing in user interface design and information visualization for banking and financial services clients. Previously, as Senior Graphic Visualizer and User Experience Designer at Content and Design Services, Cognizant Technology Solutions, Anirban worked on projects spanning UX strategy, visual design, branding, creative writing, graphic design, user research, information architecture, interaction design, and design documentation. Prior to joining Cognizant, Anirban was Creative Head of Corporate Communications, at the Centre for Development of Advanced Computing (C-DAC). Anirban holds a Bachelor’s degree in Architecture and is a Human Factors International Certified Usability Analyst (CUA). He is also a member of IxDA and HCI India. MoreMore

Corrie Kwan

User Experience Analyst at IBM Canada Ltd., Toronto Canada

As a user experience analyst at the IBM Toronto software laboratory, Corrie often works with users from different continents, doing all kinds of user research from requirements gathering to design validation. Her work also involves defining usage scenarios and designs for modeling tools and Web applications. She graduated from the University of Waterloo with a Bachelor’s in Mathematics, majoring in Computer Science. MoreMore

Dan Saffer

Founder and Principal at Kicker Studio, San Francisco CA USA

Formerly at Adaptive Path, Dan also worked at such companies as Organic and Datek and has a Masters in Design, in Interaction Design, from Carnegie Mellon University. He has worked with a wide variety of clients, from startups to Fortune 100s, designing Web sites, applications, and devices. Dan is on the Board of Directors of the Interaction Design Association (IxDA). He is also a member of AIGA and IDSA. MoreMore

David Heller Malouf

Professor of Interaction Design at Savannah College of Art & Design, Savannah GA USA

Dave is a leader in the interaction design community. He has been involved in the design of software applications, primarily in the enterprise space, for nearly fifteen years. At Motorola, he led projects for desktop and Web-based software, embedded software, and hardware interfaces. A founder of the Interaction Design Association (IxDA), Dave was its first vice president and co-chair of Interaction08. He was formerly a member of the Executive Council of the User Experience Network (UXnet). He has spoken on the topic of interaction design at conferences, taught courses and workshops, and served on the planning committee of three IA Summits. MoreMore

Elizabeth Bacon

Chief Design Officer at Devise LLC, Portland OR USA

Liz discovered her calling in 1999, when she joined Cooper as an interaction designer. As a Cooper consultant, she performed ethnographic research, developed personas, and delivered innovative interaction design solutions. She worked on projects in a wide range of domains, from consumer-oriented Web sites to enterprise resource planning systems to blue-sky designs for office telephones. As a supervising/principal designer with a theoretical bent, she also helped advance Cooper’s methodology and practice. From 2002–2006, Liz worked in technology product planning at St. Jude Medical—a Fortune 100 company that develops implantable medical devices for cardiac rhythm management—where she led UX design for complex software systems. Her elegant yet friendly user experiences improved clinicians’ ability to provide good patient care. A resident of Portland, Oregon, Liz is the IxDA Local Coordinator and is active in CHIFOO (ACM SIGCHI). She is also on the IxDA Board of Directors. MoreMore

Garett Dworman

Senior Consultant at Tec-Ed Inc., San Francisco CA USA

Tec-Ed specializes in knowledge-management analysis and design. Garett has over ten years of experience in product and user interface design for firms ranging from established financial institutions to high-tech startups. Garett has published extensively on how people and organizations disseminate, access, and consume information. He holds a Ph.D. in Decision Sciences from The Wharton School of the University of Pennsylvania. MoreMore

George Olsen

Lead User Experience Designer at Shutterfly Inc
Principal at Interaction by Design LLC, San Francisco Bay Area CA USA

George has more than 10 years of experience doing award-winning design work for a variety of companies—from dotcom startups to Hollywood studios such as Disney to Fortune 500 companies, including Nestle Transamerica and The Capital Group, and to Internet giants such as Yahoo!, where he was the interaction designer for Yahoo! Search. For the past two years, George has headed his own user experience consultancy. He has also taught at UCLA Extension, spoken at numerous conferences, and written articles about user experience design. Back when George had a hands-on role in crafting Web sites, he co-founded The Web Standards Project, a grassroots coalition of Web developers who sought to ensure browser-makers fully supported HTML, CSS, and other Web standards that help make the Web accessible to all. He was also a co-founder of both Boxes and Arrows, a peer-written online journal about user experience issues, and UXnet, a group seeking to make connections between people, resources, and UX organizations. Recently, DevSource™ featured George in its series of video interviews with experts in the field of software and Web development, “Great Minds in Development.” MoreMore

Greg Nudelman

Senior UX Designer at UEVision Inc.
San Francisco CA USA

Principal at DesignCaffeine
Pleasanton CA USA

A freelance UX designer based in the San Francisco Bay Area, Greg is passionate about designing useful, usable, intuitive finding and social-networking user interfaces, multi-step workflows, and business dashboards for Web, Flex, and mobile applications, including iPhone apps. For over 11 years, Greg has designed, performed user research, and developed applications, working in domains that include social networking, ecommerce, biotechnology, real estate, and banking. He has extensive, hands-on software engineering experience, which he thinks makes him a better designer, because it gives him an excellent understanding of how much effort—and money—his designs will take to build and deploy. Greg is the originator of the Experience Partners approach to design, which involves users as partners in the application design process. He has published over 20 articles in JavaWorld, ASP.NETPro, and UXmatters—for which he writes a monthly column, Search Matters. Greg taught a workshop on participatory design at IA Summit 2008 and, more recently, presented his ThirstyPocket iPhone app designs at the 2009 NetSquared Year 4 (N2Y4) Conference. His presentation for IA Summit 2010 is titled “Design Caffeine for Search and Browse UI.” MoreMore

Isabelle Peyrichoux

Senior Customer Insights Researcher at Yahoo!, Sunnyvale CA USA

With a passion for exploring users’ mental models and more than seven years working in user experience in the United States, Canada, France, and the United Kingdom, Isabelle specializes in user research. Isabelle works for Yahoo!, in Silicon Valley, where she conducts all kinds of lab and field studies to inform product strategy and design. With two certificates in psychotherapy, she has endeavored to integrate her knowledge of psychotherapy and psychology into her practice as a user researcher and thereby contribute new approaches to the field of user research. Isabelle has a Masters degree in Information Science from the Conservatoire National des Arts et Métiers, in Paris, France. An engaging speaker, Isabelle has given presentations and workshops for professional associations and conferences. At the IA Summit, in 2006, she spoke about her experience conducting an international needs analysis across North America, Europe, and Africa. MoreMore

James Kelway

Senior Information Architect at Hello Group A/S, Copenhagen Denmark

James worked for Reed Business Information, a part of Reed Elsevier, for over 8 years, in a variety of roles. While working as a digital art director, he studied for a Masters degree in Design Practice, specializing in UCD techniques. After qualifying, he became an information architect and is responsible for the formulation of the business’s information architecture strategy, its implementation among several teams, and the redesign of several major industry Web sites. MoreMore

Janet M. Six

Principal at Lone Star Interaction Design, Dallas/Fort Worth TX USA

As Principal of Lone Star Interaction Design in Dallas, Texas, Dr. Janet M. Six helps companies design easier-to-use products within their financial, time, and technical constraints. For her research in information visualization, Janet was awarded the University of Texas at Dallas Jonsson School of Engineering Computer Science Dissertation of the Year Award. She was also awarded the prestigious IEEE Dallas Section 2003 Outstanding Young Engineer Award. Her work has appeared in the Journal of Graph Algorithms and Applications and the Kluwer International Series in Engineering and Computer Science. The proceedings of conferences on Graph Drawing, Information Visualization, and Algorithm Engineering and Experiments have also included the results of her research. Janet is the Managing Editor of UXmatters. MoreMore

Jen Hocko

Senior Usability Specialist at The MathWorks, Natick MA USA

Jen currently works at The MathWorks, where she manages a team that focuses on improving the usability of both custom-built and procured business software. In the past, Jen has been a Web developer, technical writer, and interaction designer at both large and small organizations. She has an M.S. in Human Factors from Bentley University. MoreMore

Jin Li

User Experience Lead at IBM Canada Ltd., Toronto Canada

At the IBM Toronto software laboratory, Jin’s work as a user experience lead encompasses the full software design lifecycle from user requirements gathering to beta testing. In particular, he gathers, analyzes, and translates user requirements and usage scenarios into software and user interaction designs for application development tools and Web applications. Jin holds a Masters of Science in Computer Science, with a Human-Computer Interaction option, from the University of Toronto. He is a member of ACM and UPA. MoreMore

Joe Sokohl

Director of Global User Experience at Keane Inc., Richmond VA USA

Joe has more than 15 years of experience in user experience-related fields. He has concentrated on crafting excellent user experiences, using information architecture, interaction design, writing, and user research. At Keane, Joe acts as an advocate for user experience consulting: information architecture, user research, interaction design, and usability evaluation, along with visual design and Web design. He manages the careers and education of 35, mostly offshore, information architects, visual designers, technical writers, and Web developers, mentoring them in skills competency, along with general business consulting practices. He also evangelizes best practices in UX among both internal and external clients. Previously, Joe held UX positions in Hamburg, Germany; Richmond, VA; Chicago, IL; and Durham, NC. Once upon a time, he’s also been a soldier, a cook, a radio DJ, a road manager, a teacher, and a reporter. MoreMore

Joost Willemsen

Creative Director at LBi Lost Boys, Amsterdam Netherlands

Joost has been an interaction designer since 2000. Working with Lost Boys, he has designed successful solutions for clients like KLM, Postbank, and Nuon. His initial focus was on information architecture, with a preference for big, complex projects. Over the years, his expertise has expanded to encompass interaction design and user experience design. Joost joined Backbase—a leading provider of Ajax software, in Amsterdam—to be in the forefront of Rich Internet Application design. At Backbase, Joost is developing prototypes for RIAs. Clients include ABN AMRO, D-Reizen, and KPN. Joost loves his work as an interaction designer, because it combines analysis, creativity, and client contact. MoreMore

Joshua Kaufman

Independent Interaction Design Consultant, San Francisco CA USA

As a consultant, Joshua focuses on cross-platform interaction design and UX strategy for Web and mobile applications. Previously at Tiny Pictures, Joshua created user-centered designs for Radar, a social media service that lets people engage in visual conversations using camera phone pictures and videos. He holds an M.S. in Human Computer Interaction from University College London, University of London, and has over 8 years of experience in both the United States and Europe. An active member of the UX design community, Joshua is the IxDA SF Community Manager, is a member of BayCHI, and was formerly the London Local Ambassador for UXnet. MoreMore

Keith LaFerriere

Vice President of User Experience at Arnold Worldwide, Boston Massachusetts USA

Keith leads User Experience at Arnold Worldwide, one of the most award-winning advertising agencies in the USA. His passion and persistence in advocating for user-centered design—whether offline or online—enables the achievement of both user experience and ad campaign goals. For over sixteen years, Keith has made interactive environments and complex Web applications easier to use, working for clients such as Carnival, Harvard University, IDC, DHL, Ocean Spray, Huntington Bank, Panasonic, The Bahamas Ministry of Tourism, and many more. MoreMore

Kevin Silver

UX Designer at Tyler Technologies, Falmouth ME USA

Kevin is an empathetic champion of users and a strong proponent of user-centered design. He strives to design digital products that are simple, elegant, and easy to use. Involved in desktop application design and development since 1995, he started tinkering with HTML in the late 90s—just in time for the flurry of growth on the Web before the big .com bust. Kevin has worked on a diverse range of projects, including designing applications for Indian Health Services (a federal agency), Envision Utility Software, University of New Mexico, Anchor Computer, the United States Air Force, and Web sites for Norwegian Cruise Lines, Dr. Martens, Buck Knives, Museum of the African Diaspora, and Adobe, to name a few. One thing Kevin has learned through all of these engagements is that satisfying the needs and goals of users is central to a successful experience. He is a member of IXDA, IAI, and ASIS&T and has presented at the IA Summit. MoreMore

Laurie Lamar

Senior UX Designer at Industrial Wisdom LLC, Denver CO USA

Laurie Lamar was previously a consulting information architect and interaction designer in Boulder, Colorado, USA. Her clients ranged from Fortune 100 companies to nonprofits, government agencies, and startups. Projects included large marketing and support-oriented Web sites, intranet portals, search engines, custom content-management user interfaces, and complex Web applications. Laurie serves with Karyn Young as a UXnet Local Ambassador for the Denver area. She is also chair of the Rocky Mountain CHI chapter. Laurie’s interests include languages, world travel, and the interstices between disciplines. MoreMore

Leandro Agrò

Product Behaviour Designer and CEO at WideTag Inc., Milan Italy

Leandro has more than 10 years of experience as an interaction designer and manager of IxD teams. He specializes in next generation user interfaces that provide human-like interaction with intelligent virtual assistants. At Key-One, in Milan, Italy, Leandro is providing detailed specifications for the behaviors of such virtual assistants, including gesture, language, and social skills; defining emotional models that let these assistants respond to the moods of users; and designing visual user interfaces and voice-recognition systems. Before joining Key-One, Leandro was Advanced Design Director at the innovative startup SrLabs, where he focused on eyetracking for the usability market. While there, he led a design team that created the first hands-free, multimodal GUI with voice and gaze input. Previously, he was co-founder and Vice President of a large eConsultancy with offices in Milan and Boston. Leandro studied interaction design at the Domus Academy, in Milan, Italy. He is actively involved with the Milano Bicocca University, TorVergata University, and others. Leandro is a prolific writer on topics from IxD, usability, and UX to natural, multimodal user interfaces. He was the founder of Idearium.org, the first Italian eZine/community for UX designers, and is co-producer of the Interaction Frontiers conference. MoreMore

Lindsay Ellerby

Account Planner at Critical Mass, Toronto Canada

Lindsay started her career as a content analyst before realizing her true calling as an information architect/interaction designer. She has been involved in projects ranging from interaction design for online applications to information design for product pages to the information architecture of marketing Web sites. She has also worked on financial, home renovation, energy and utility, and automobile Web sites. With a particular interest in pattern-based design, Lindsay was instrumental in creating a robust pattern library for Critical Mass. She is an active member of her local UX community, viewing informal gatherings as the best way to share ideas and inspiration. MoreMore

Liya Zheng

Principal Design Consultant at Liquidnet Inc., New York NY US

Liya began her career as an interaction designer. Currently, she helps Liquidnet re-imagine the future of the equity marketplace, using a variety tools and techniques from a wide range of user experience practices. Previously, she worked for Respironics, a leader in respiratory monitoring and assistive technology, and helped them establish an internal experience design capability. Liya became interested in storytelling in interactive media through a position early in her career at Rockstar Games. She is member of the UPA, AIGA, and ACM. Liya earned a BS and an MS from Carnegie Mellon University. MoreMore

Luca Mascaro

Owner and Lead User Experience Architect at SketchIn, Ticino Switzerland

Luca has more than 10 years of experience in information design, user interface design, interaction design, and accessibility for Web sites and Web applications. He is founder of SketchIn—a user experience design and strategy consultancy located in Lugano, Switzerland—and co-founder and UX manager at Phiware Engineering—a Swiss firm specializing in enterprise applications. Luca’s work focuses on agile UX design, applying user-centered design principles to projects for clients such as Generali Assurance, Swiss-Italian Television, the Swiss Post, and Italy’s Innovation Department. Luca is president of IOSHI (International Organization for Standards in Human/Computer Interfaces)—an association that promotes standards in Human/Computer interfaces—is a member of many international organizations—such as IWA/HWG (International Webmasters Association/HTML Writers Guild) and UPA (Usability Professionals’ Association)—and participates in the W3C HTML, Web Content Accessibility, and Web Application working groups as well as that for ISO software ergonomics. MoreMore

Lucinio Santos

User Experience Architect at IBM, Raleigh-Durham NC USA

For the last eighteen years, Lucinio has been a user experience architect, working on IBM software offerings. During his tenure, he has led, managed, and contributed to usability and design initiatives for systems management, application development, middleware, and portfolio management software. He holds a Ph.D. in Cognitive and Experimental Psychology from the University of New Mexico. MoreMore

Matteo Penzo

Planning and Technologies Manager at Gabetti Property Solutions, Milan Italy

At Consultechnology, an ITC company with offices in Milan and Lamezia Terme, Italy, Matteo conducted research projects that focused on natural interactions between people and computers, automotive applications, and universal design—specifically for the elderly and the disabled. Matteo began his career in information technology working for Anixter International at their Milan and London offices, managing their intranet design and programming team. Then he worked as a project manager for a leading Italian Web agency in Milan, where he managed Internet projects for international Fortune 500 companies. Matteo is a sought after speaker at national and international seminars—including CHI2005, Macromedia, and VNU to mention just a few—and is a professor for the Interaction Design course in the Masters program in Humanistic Computer Studies at Bicocca University, Milan. He has written numerous articles on the subjects of natural interfaces, user experience, and technological innovation. He is also the UXnet Local Ambassador for Milan. MoreMore

May Wong

User Experience Analyst at IBM Canada Ltd., Toronto Canada

As a user experience analyst at the IBM Toronto software laboratory, May’s work involves defining usage scenarios and designs for software quality tools and Web applications. She has a Bachelor’s of Science in Computer Science and is currently pursuing an MBA at the University of Toronto. MoreMore

Mike Myles

Senior Interaction Designer at Autodesk, Manchester NH USA

Working as a software designer since the mid-90s, Mike has designed a wide range of Web and rich-client applications. Before joining Autodesk in 2007, he led design efforts for several companies, including Bowstreet—since acquired by IBM—Chordiant, and Unica. Mike studied electrical engineering at Fairfield University before transitioning to computer science and software design. He is an active member of IxDA, ACM, and the local New Hampshire chapter of UPA. Mike is also an avid performing musician and songwriter. MoreMore

Nathanael Boehm

User Experience and Social Interaction Designer for the Australian Government, Canberra Australia

For more than ten years, Nathanael has been working primarily in the government sector of the Web design industry. He started off as a Web application developer before transitioning through front-end development into interaction design. His strong technical knowledge has helped him establish his credibility and act as a communication bridge between information technology and business teams within organizations. This enables him to design and implement high-quality, usable, and accessible productivity applications and information Web sites that align with both business objectives and user goals. Nathanael is also deeply involved in Government 2.0 in Australia—with particular attention to social interaction design and social-media strategy development and implementation. He is helping Australian Government agencies move toward a citizen-centric approach to service design and delivery. MoreMore

Pabini Gabriel-Petit

Principal User Experience Architect at Spirit Softworks LLC
Silicon Valley CA USA

Founder, Publisher, and Editor in Chief, UXmatters

For more than 15 years, at companies such as Google, Cisco, WebEx, and Apple, Pabini has set strategic direction for user experience and led UX design and user research for Web, mobile, and desktop applications. With expertise in all aspects of UX design—including interaction design, visual interface design, information design, UI text, and information architecture—Pabini has designed innovative applications for diverse product domains, encompassing consumer and enterprise products. Previously, as VP of UX at scanR, Pabini led UX strategy and design for award-winning mobile and Web applications that let users scan digital photos of whiteboards and documents, then view and manage their scans. Formerly, as UX Manager at WebEx, Pabini led UX strategy, design, and user research for online meeting and collaboration applications. She designed the award-winning Meeting Center and Training Center, setting the industry standard for online meeting software. Clients of Pabini’s Silicon Valley consultancy have included GetJar, scanR, Google, Cisco, Tellme, WebEx, and Apple. In addition to bringing UXmatters to the UX community, Pabini was a Founding Director of the Interaction Design Association (IxDA) and is IxDA Local Leader for Silicon Valley, Co-Chair of BayDUX, BayCHI IxD BOF (Birds of a Feather) Leader, and a former Interactions Editorial Board Member. MoreMore

Pedro ‘Adler’ Jorge

Senior Interaction Designer at Philips Design, Hong Kong

Adler is an interaction designer with a background in design, technology, and user research. He has designed Web-based collaboration tools and led international workshops on interaction design and participatory design. Currently, at Philips Design, he is working on multimedia devices and desktop applications. In his role as an interaction designer, Adler also questions current design processes and the integration of design, business, and engineering to improve the company’s UX strategy. Time permitting, he would like to continue his research work on design processes for collaboration as well as learn the piano. MoreMore

Peter Hornsby

Senior Information Architect at Friends Provident
Salisbury Wiltshire United Kingdom

Peter has been actively involved in Web design and development since 1993, working in the defense and telecommunications industries; designing a number of interactive, Web-based systems; and advising on usability. He has also worked in education, in both industry and academia, designing and delivering both classroom-based and online training. In his role as Senior Information Architect at Friends Provident, Peter works with a multidisciplinary team, including information architects, analysts, and accessibility specialists, setting standards for user experience and promoting a user-centered design process within the business. Peter has a PhD in software component reuse and a Bachelors degree in human factors, both from Loughborough University, in Leicestershire, UK. He has presented at international conferences and written about reuse, eLearning, and organizational design. MoreMore

Richard F. Cecil

Experience Strategist and Founder at More Better Labs, Peoria IL USA

Rick has nearly a decade of experience envisioning and designing innovative solutions for a variety of companies, including startups, non-profits, universities, and Fortune 100 companies. During his tenure at Motricity, he worked with Cingular, BET, Ask, Alltel, and other clients and was the Design Lead for their core product offering. Rick was a co-founder of both the Interaction Design Group—now the Interaction Design Association (IxDA)—and the Triangle Usability Professionals Association (UPA). Active in the UPA, he also serves on the organizing committee for World Usability Day. Rick is also the UXnet Local Ambassador for Research Triangle Park. MoreMore

Robert Barlow-Busch

Director of Product Design at Primal Fusion, Kitchener Canada

At Quarry, Robert led projects for clients who want to distinguish themselves through products that are well designed, usable, and deliver an outstanding customer experience. As Practice Director of Interaction Design, he also worked with teammates to develop Quarry’s design methods. For instance, Robert introduced the use of personas to Quarry and has since then employed personas for projects in a variety of industries. He has also helped develop methods for better aligning usability with the goals and practices of marketing and branding. Some of this expertise is captured in Robert’s invited chapter about “Marketing Versus Design Personas,” in The Persona Lifecycle, a book Morgan Kaufmann will publish in 2006. With over 14 years of experience designing software and Web applications, Robert has worked throughout North America and Europe, at companies with familiar names such as Sony and FedEx. MoreMore

Robert Reimann

Lead Interaction Designer at Sonos Inc., Cambridge MA USA

Robert has spent the past 20 years pushing the boundaries of digital products as a designer, writer, and consultant and has led dozens of Web, desktop, and device-based interaction design projects, for startups and Fortune 500 companies alike. Robert was a Founding Director of the Interaction Design Association (IxDA) and became its first President in 2006. He has also held advisory board positions for AIGA Experience Design, the Information Architecture Institute, and UC Berkeley's Institute of Design (BiD) and is currently a board member of Design Museum Boston. With Alan Cooper, Robert is co-author of two bestselling editions of About Face: The Essentials of Interaction Design. Robert’s past positions include Associate Creative Director at frog design, Manager of User Experience at Bose Corporation, and Director of Design R&D at Cooper, where he played a key role in the development and refinement of their goal-directed design methods, including personas and scenario-based design. He has lectured on interaction design and UX methods and principles at major universities and to international industry audiences. MoreMore

Russell Wilson

VP of Product Design at NetQoS Inc., Austin TX USA

At NetQoS, Russ reports directly to the CEO and is responsible for the company’s R&D budget and interface design for all NetQoS products. He redesigned their flagship product, SuperAgent. Previously, Russ was the VP of Engineering at HyPerformix, a simulation and modeling company. Before joining HyPerformix, Russ founded a successful startup that generated over $4 million in revenue. As both CEO and CTO, he prototyped all interfaces for the company’s products and worked closely with clients to improve usability. Russ has extensive experience in interaction design, rapid prototyping, and usability and holds a BS in Computer Science and an MS in Software Engineering from The University of Texas at Austin. Russ is the Austin Local Ambassador for UXnet and an Austin representative for IxD, as well as a member of ACM, IEEE, SIGCHI, UPA, ASIS&T, and AIGA. MoreMore

Sam Ng

Founder and Director at Optimal Usability and OptimalSort, Wellington New Zealand

As a co-founder and Director of the consultancy Optimal Usability and a passionate generalist, Sam has been involved with over 100 usability and design projects with clients in such diverse domains as government, ecommerce, education, finance, telecommunications, and not-for-profits. With a desire to practice what he preaches, Sam recently led a small team to design and develop the online card sorting tool, OptimalSort. Built on a modest budget and with limited resources, OptimalSort is now being used by hundreds of leading companies and Web professionals worldwide. MoreMore

Steve Psomas

Interaction Designer / UI Product Manager at Workday, San Francisco Bay Area CA USA

Specializing in Web application design and UI product management, Steve has eight years of experience in UX design and four years in UI component engineering at Workday, Responsys, Neoforma, Intuit, Clear Ink, and Maus Haus. He is currently responsible for managing UI requirements and interaction design at Workday. Steve has developed and presented an audio conference on Rich Interaction Design. In his work as a designer, he draws inspiration from his prior experience as a technical writer and teacher. Steve graduated from the University of San Diego with a B.A. in English. He is a member of UPA and SIGCHI. MoreMore

Todd Warfel

Founding Partner at Messagefirst, Philadelphia PA USA

At Messagefirst, Todd focuses on research and design of consumer and b2b products. A recognized leader in the design research and usability fields, Todd speaks regularly at universities and industry conferences and contributes to industry publications. With over 14 years of industry experience and a background in English, cognitive psychology, and product design, he has worked on over a dozen industry-first products. Todd has done work with a variety of clients, including Albertsons, AT&T Wireless, Bankrate, Bank of America, Comcast, Cornell University, Dell, GSK, IntraLinks, Palm, Sallie Mae, Splenda, SBC, SUNY, and Tufts University. MoreMore

Traci Lepore

Principal Interaction Designer at InContext Enterprises, Boston MA USA

As a Principal Interaction Designer and contextual design expert, Traci is responsible for overseeing the quality of design projects, setting design directions, and devising strategies for furthering design skills within the company. While working as a consultant at InContext Enterprises, she has worked on both enterprise and consumer projects across a variety of industries and domains. With over seven years of experience as an interaction designer, with a focus on user-centered design methodologies, Traci has had the opportunity to experience a broad range of work practices. She holds a B.S. in Communications Media from Fitchburg State College and is currently working on a Masters in Theater Education at Emerson College, in the hope of infusing aspects of theatrical theory and practice into her design methodologies and bringing a more empathetic and user-centered focus to her work. She is a member of the Boston chapters of UPA and IxDA. MoreMore

Whitney Hess

User Experience Design Consultant, New York NY USA

Based in New York City, Whitney is an independent UX design consultant. She helps make stuff easy and pleasurable to use. Whitney is a strategic partner with Happy Cog and UX consultant for boxee, among other startups, agencies, and major corporations. Prior to going independent, she was on the design team at Liquidnet. Previously, she was an interaction designer at the marketing agencies Digitas and Tribal DDB, where her clients included American Express, The New York Times, Allstate, Claritin, Tropicana, and EarthLink. Though she began her higher education in computer science, Whitney received a Bachelor of Arts in Professional Writing and a Master’s degree in Human-Computer Interaction from Carnegie Mellon University. MoreMore