Publications :: Courtesy of InfoDesign
Two mindsets integrated, one from the 20th century, the other from the 21st century.
“This paper explores the relationship between Systems and Design Thinking. It specifically looks into the role of Design in Systems Thinking and how looking at the world through a systems lens influences Design. Our intention is to show the critical concepts developed in the Systems and Design Thinking fields, their underlying assumptions, and the ways in which they can be integrated as a cohesive conceptual framework. While there are many important distinctions that must be considered to understand the similarities and differences of these concepts, gaining a complete understanding of these factors is more than can be covered in this paper. Nevertheless, the most critical classifying variable used to distinguish these concepts will be discussed in order to make their integration possible. This variable, the recognition of purposeful behavior, will be used to develop a conceptual vision for how a combined approach can be used to research, plan, design and manage social systems. Systems in which people play the principle role.”
(Authors: John Pourdehnad, Erica R. Wexler, and Dennis V. Wilson)
And now not only remember these, but also act upon them accordingly.
“The set of UX axioms has gone through an evolution over the last year as I iterated through the concepts, refined and combined ideas. I started with 150 concepts that were combined and synthesized into an initial set of 50 axioms presented to IxDA Grand Rapids in December 2012. Over the course of 2013, I presented the UX Axioms several times and further synthesized the set down to 21 Axioms. I recently added a few more axioms to the set I felt were missing. The current set stands at 26 UX axioms. Once the axioms are finalized, I will work to produce a card deck similar to the previous Design Axioms and Health Axioms decks produced by Invo. As you go through the axioms, you may notice that several of them equally apply to how we make sense of the world and how we craft our products that are birthed into the world.”
Financial management for people is a great UX design challenge.
“In this article I want to focus on what we can consider from a UX design perspective to address these challenges. I?ll draw from a set of powerful truths about how people evaluate options and make decisions. These have been gleaned from robust research findings within the fields of behavioral decision theory and cognitive psychology.”
Still waiting for the ‘Bluff your way into…’ edition.
“Many of the UX techniques we discuss are strictly operational. These are important, but different roles allow you to have differing levels of input on a business?s strategy. While the challenges of directing a business strategy of a one-person startup are wildly different from making strategic decisions within a large corporation, it’s still useful to visualize at what stages you?ve had the opportunity to apply strategic thinking.”
“Recognizing different layers and viewpoints gives game designers a nomenclature for understanding games? inner workings and highlighting shortcomings. For example, a game aimed at a social aesthetic needs some form of multiplayer or social network integration. A game aimed at competition needs a visible score or ranking and consistent, well communicated rules.”
As we know, links are the best part of non-linearity.
“Writers worry about whether links will distract users. To discuss this concern, we need to begin by distinguishing between imperative links that command the reader to click and passive links that merely make finding ancillary material easier.”
And all the other UX disciplines for the IoT as well.
“While the technological development around this area is indeed fascinating, it is from my perspective even more interesting to see where this will take interaction design over the next few years. From an interaction design perspective, it is always interesting to explore what this digital material can do for us in terms of enabling new user experiences and the development of new digital services.”
It’s the omni-channel design again.
“Designing for all screen sizes must consider the capacity of the human?device communication channel, which depends on users’ memory, device portability, and screen size.”
How curation can make a big difference.
“I’ve had quite a bit of interaction with venture capitalists there, and I must say I was quite disappointed, she said. I was amazed that they consider design an embellishment, something superfluous. Yes, I know that Steve Jobs is always cited as a master of design, and that he’s a symbol for Silicon Valley. But Jobs was only one guy, and his vision was his vision. You can?t imitate Jobs. And frankly, at this point, his approach is a bit old-fashioned. He was obsessed with beauty and purity above all else. For the strongest designs, you have to be willing to get a little dirty. I have no problem with beautiful objects, but the purpose of design isn?t to be beautiful ? it?s to communicate, to inform clearly and concisely. Again, it?s about respect, both for the object and the person who uses it.”
Design and designer as change agents, their best versions.
“Change in an organization is really hard. This is especially true when a company that was once on the forefront of innovation finds itself having lost that luster through its own growth and success. The last couple of years there has been a transformation happening at PayPal that is touching every part of the organization to make it innovative again. At the heart of this change is a new, close partnership between design and engineering. Can your organization be changed? From Bill’s experience at Yahoo!, Netflix, PayPal and consulting with numerous companies he believes there are some core principles you can employ to drive transformation that are all centered around the customer. The question Bill will explore is ‘How can design be the catalyst for that change?” While this talk will be inspirational, it will take an honest (and humorous) look at what has worked and what hasn?t worked so well in trying to scale change.”