Requirements Definition

• Communicating Customer and Business Value with a Value Matrix
  By Richard F. Cecil—December 2008

• Differentiating Your Design: A Visual Approach to Competitive Reviews
  Research That Works—A column by Michael Hawley—April 2009

• Effective UX in a Corporate Environment: Part I
  Ask UXmatters—A column by Janet M. Six and Chris Anthony—August 2009

• Embedding User Experience in the Product Development Lifecycle
  User Assistance—A column by Mike Hughes—January 2010

• Innovation Workshops: Facilitating Product Innovation
  Management Matters—A column by Jim Nieters—June 2009

• Know Your Core: Providing Focus for Web Applications
  Communication Design—A column by Luke Wroblewski—June 2009

• Sharing Ownership of UX
  By Pabini Gabriel-Petit—May 2007

• Technology Acceptance Process: A Release Model for User Assistance
  User Assistance—A column by Mike Hughes—July 2009

• Why UX Should Matter to Software Companies
  By Pabini Gabriel-Petit—March 2006