User Research
- 8 Things You Should Be Doing in Your UX Practice, but Probably Aren’t
Envision the Future—A column by Paul J. Sherman—July 2009
- A Closer Look at Diary Studies with Children and Teenagers
Designing for Children—A column by Catalina Naranjo-Bock—July 2012
- A Plethora of Participant Personalities
By Adina Klein—January 2012
- Analyzing Data from Field Studies | Wiki Design
Ask UXmatters—A column by Janet M. Six—September 2010
- Approaches to User Research When Designing for Children
Designing for Children—A column by Catalina Naranjo-Bock—March 2011
- Ask and Ask Again: Critical Interviewing Is an Essential Component of Usability Testing
By Kate Lawrence—November 2012
- Asking Questions About Internet Behavior
Good Questions—A column by Caroline Jarrett—February 2011
- Audience Segmentation Models
User Dialogues—A column by Steve Baty—September 2009
- Barriers to Adoption and How to Uncover Them
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—November 2010
- Beyond Anecdotes: HCI 2009 Tutorial Review
By Richard A. Muscat—December 2009
- Bite-Sized UX Research
User Dialogues—A column by Steve Baty—May 2008
- Book Review: Wicked Problems: Problems Worth Solving
Review by Arun Joseph Martin Calvin Chun-yu Chan Erico Fileno Noriko Osaka and Yohan Creemers—September 2012
- Bridging User Research into Design
Ask UXmatters—A column by Janet M. Six—October 2011
- Building Trust on Ecommerce Home Pages
By Shazeeye Kirmani—July 2011
- Capturing User Research
Practical Usability—A column by Jim Ross—April 2012
- Card Sorting: Mistakes Made and Lessons Learned
By By Sam Ng—September 2007
- Career Advice for User Researchers
Practical Usability—A column by Jim Ross—December 2011
- Client Reactions to User Research Findings
Practical Usability—A column by Jim Ross—August 2011
- Communicating User Research Findings
Practical Usability—A column by Jim Ross—February 2012
- Comparing User Research Methods for Information Architecture
Practical Usability—A column by Jim Ross—June 2011
- Conducting Successful Interviews With Project Stakeholders
User Dialogues—A column by Steve Baty—September 2007
- Conference Review: 2011 UPA International Conference
By Sharon Harper—December 2011
- Creative Ways to Use Unmoderated User Research
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—August 2010
- Dealing with Difficult People, Teams, and Organizations: A UX Research Maturity Model
By Tomer Sharon—February 2012
- Debunking the Myths of Remote Usability Studies
By Corrie Kwan | Jin Li | May Wong—July 2010
- Design Research Methods for Experience Design
Research That Works—A column by Michael Hawley—January 2009
- Designing Customer Feedback Surveys
Ask UXmatters—A column by Janet M. Six—October 2012
- Developing Your Interviewing Skills, Part I: Preparing for an Interview
By Mia Northrop—January 2011
- Differentiating Your Design: A Visual Approach to Competitive Reviews
Research That Works—A column by Michael Hawley—April 2009
- Do’s and Don’ts for Focus Groups
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—July 2011
- Doing User Research Faster and Cheaper
Practical Usability—A column by Jim Ross—May 2010
- Enhancing User Research with Emerging Technology
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—May 2010
- Ethnography in UX
By Nathanael Boehm—June 2010
- Extending Card-Sorting Techniques to Inform the Design of Web Site Hierarchies
Research That Works—A column by Michael Hawley—October 2008
- Finding Gold in Your User Research Results
By Daniel Szuc—July 2009
- Getting Good Intel: How User Research Can Go Wrong
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—November 2011
- How Do Users Really Hold Mobile Devices?
Mobile Matters—A column by Steven Hoober—February 2013
- How to Ask About User Satisfaction in a Survey
Good Questions—A column by Caroline Jarrett—November 2012
- How to Get Yourself Started in Statistics
Good Questions—A column by Caroline Jarrett—February 2012
- How to Know When Your Product Is Going to Fail
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—June 2012
- Identifying Product Value, Then Designing the Right Product
Ask UXmatters—A column by Janet M. Six—July 2012
- In Participants’ Own Voices: Using Quotations from User Research Ethically
By Amaya Becvar Weddle—March 2013
- Infusing Usability Testing with Reality
Research That Works—A column by Michael Hawley—October 2010
- Inspiration Beyond the Lab
Insights from Research—A column by Bryan McClain and Demetrius Madrigal—October 2010
- Laddering: A Research Interview Technique for Uncovering Core Values
Research That Works—A column by Michael Hawley—July 2009
- Leveraging UX Insights to Influence Product Strategy
By Frank Guo—September 2011
- Leveraging User Experience Research in Driving Business Results: A Quick Guide
By Frank Guo—March 2012
- Mobile Usability for Teens Who Are Going Mobile
By Hilary Coolidge—December 2007
- Modifying Your Usability Testing Methods to Get Early-Stage Design Feedback
Research That Works—A column by Michael Hawley—July 2012
- Moving into User Research | Establishing Design Guidelines
Ask UXmatters—A column by Janet M. Six—June 2009
- Observing User Research
Practical Usability—A column by Jim Ross—August 2012
- Overcoming Participants’ Test Mentality: Qualitative Research Approaches for Web Sites
By Steve Mellor—February 2013
- Pairing Up Usability Testing with A/B Testing
By Shanshan Ma—July 2011
- Patterns in UX Research
User Dialogues—A column by Steve Baty—February 2009
- Planning User Research Throughout the Development Cycle
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—December 2011
- Preparing for User Research Interviews: Seven Things to Remember
Research That Works—A column by Michael Hawley—July 2008
- Putting the “Long” into Longitudinal: UX Lessons from Survey Research
Good Questions—A column by Caroline Jarrett—August 2011
- Rapid Desirability Testing: A Case Study
Research That Works—A column by Michael Hawley—February 2010
- Recruiters—Your Best Friends When Conducting Research
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—September 2011
- Recruiting Better Research Participants
Practical Usability—A column by Jim Ross—July 2010
- Recruiting Participants for Unmoderated, Remote User Research
Practical Usability—A column by Jim Ross—September 2010
- Research Drives Innovation
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—December 2012
- Research Guidelines You Won’t Find in a Textbook
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—October 2011
- Research Is Communication
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—January 2010
- Research Methods for Understanding Consumer Decisions in a Social World
Research That Works—A column by Michael Hawley—March 2011
- Sample Size Oddities
User Dialogues—A column by Steve Baty—November 2008
- Search Engine Findability Studies
By Toby Biddle—February 2013
- Self-Education in UX and Working with User Research Data
Ask UXmatters—A column by Janet M. Six—December 2008
- Signs UX Research Is Making an Impact
By Tomer Sharon—May 2012
- So, You Want to Do User Research: Characteristics of Great Researchers
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—June 2010
- Strengths and Weaknesses of Quantitative and Qualitative Research
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—September 2012
- Subject-Matter Experts: Putting Users at the Center of the Design Process
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—February 2011
- Talking Out Loud Is Not the Same as Thinking Aloud
User Assistance—A column by Mike Hughes—March 2012
- Taming the Elephant in the Room: Brand Perception and Bias
Insights from Research—A column by Demetrius Madrigal—February 2010
- Testing Content Concepts
More Than Words—A column by Colleen Jones—December 2009
- Testing the User Experience: Consumer Emotions and Brand Success
By Demetrius Madrigal and Bryan McClain—October 2009
- The Challenge of Targeting Late Adopters
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—August 2011
- The Dangers of Design by User
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—March 2011
- The Ghost Hunter’s Guide to User Research
Practical Usability—A column by Jim Ross—October 2011
- The Myth of the One-Way Mirror
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—June 2011
- The Repertory Grid: Eliciting User Experience Comparisons in the Customer’s Voice
By Michael Hawley—December 2007
- The Value of Education in Research and Human Factors
Insights from Research—A column by Demetrius Madrigal and Bryan McClain—July 2010
- UX Analytics, Part I: A Call to Action
By Kristi Olson—March 2011
- Usability Testing Is Qualitative Only If You Can’t Count
By Jon Innes—February 2011
- Usability Testing Versus Expert Reviews
Ask UXmatters—A column by Janet M. Six—October 2009
- Usability Testing with Time Constraints | Remote Usability Testing
Ask UXmatters—A column by Janet M. Six—December 2009
- User Research Doesn’t Prove Anything
User Dialogues—A column by Steve Baty—March 2007
- User Research Is Unnatural (But That’s Okay), Part I
Practical Usability—A column by Jim Ross—April 2011
- User Research Is Unnatural, Part II: Making User Research More Natural
Practical Usability—A column by Jim Ross—April 2011
- User Research Methods: Has-beens and Stars
Practical Usability—A column by Jim Ross—May 2013
- User Research for Personas and Other Audience Models
User Dialogues—A column by Steve Baty—April 2009
- User Research: Subjectivity and Objectivity in Practice
User Dialogues—A column by Steve Baty—November 2006
- Using Storyboards and Sentiment Charts to Quantify Customer Experience
By Ben Crothers—November 2011
- Video Diaries: A Method for Understanding New Usage Patterns
UX Strategy—A column by Paul Bryan—January 2012
- What Is a Confidence Interval and Why Would You Want One?
Good Questions—A column by Caroline Jarrett—November 2011
- What Is the Client’s Role in User Research?
Practical Usability—A column by Jim Ross—March 2013
- When Interviews Go Wrong
By Mia Northrop—April 2011
- When Observing Users Is Not Enough: 10 Guidelines for Getting More Out of Users’ Verbal Comments
By Isabelle Peyrichoux—April 2007
- When Role Playing Doesn’t Work: Seven Guidelines for Grounding Usability Testing in Participants’ Real Lives
By Isabelle Peyrichoux—September 2008
- Why Are Contextual Inquiries So Difficult?
Practical Usability—A column by Jim Ross—June 2012
- Winning in the Marketplace: How Much User Experience Effort Does It Take?
By Sean Van Tyne—November 2010
