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Shanshan Ma

Principal User Experience Designer at BD
San Diego, California, USA

Shanshan Ma Shanshan has extensive research experience in understanding how human beings organize and find information on the Web and in their own personal computing environment. Her expertise includes designing and conducting user research, handheld device and Web site usability, and user experience consulting. Shanshan received her PhD degree in the area of Human-Computer Interaction from Drexel University.

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Shanshan’s Column on UXmatters

Mobility

User experience on the move

A column by Shanshan Ma
The Design and Display of Simple Interactions on Mobile Devices
November 2011
Add to Cart: 5 Ways to Improve Shopping on the Mobile Web
August 2011
Three Layers of Mobile User Experience
May 2011
10 Ways Mobile Sites Are Different from Desktop Web Sites
March 2011
Designing for the Mobile Web: Special Considerations
January 2011
Usability for Handheld Devices Versus Computers
November 2010

Shanshan’s Articles on UXmatters

10 Key Elements of a Winning B2B Product Destination Page
January 2012
Pairing Up Usability Testing with A/B Testing
July 2011
Dancing with the Cards: Quick-and-Dirty Analysis of Card-Sorting Data
September 2010

Shanshan’s Contributions to Ask UXmatters

The Integration of User Experience into Software Development
August 2011
Going Mobile, Part II: When to Go Mobile | Reuse Your Web Design or Start from Scratch?
November 2010
Going Mobile: Designing for Different Screen Sizes | Promoting Your Mobile App
October 2010

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