Fiona Tranquada

Fiona has over ten years of user research experience. She is coauthor, with Donna Tedesco, of The Moderator’s Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research. She has presented at local and national conferences and is an active board member of the Boston chapter of the User Experience Professionals’ Association (UXPA). Fiona received a BA in Professional Writing and Creative Writing from Carnegie Mellon and an MS in Human Factors in Information Design from Bentley University.