UXmatters Reader Survey for 2008
1. Which of the following types of content do you generally prefer to read?
 Never readOccasionally readSometimes readOften readUsually readRating
Average
Response
Count
Articles0.0% (0)2.3% (3)7.5% (10)42.1% (56)48.1% (64)4.36133
Interviews7.7% (10)20.0% (26)39.2% (51)25.4% (33)7.7% (10)3.05130
Book Reviews7.9% (10)34.9% (44)29.4% (37)19.8% (25)7.9% (10)2.85126
Conference Reviews18.1% (23)36.2% (46)25.2% (32)15.7% (20)4.7% (6)2.53127
Product Reviews6.2% (8)34.1% (44)31.8% (41)17.8% (23)10.1% (13)2.91129
News5.5% (7)7.8% (10)28.1% (36)32.8% (42)25.8% (33)3.66128
 answered question133
 
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2. What types of content do you read on UXmatters?
 Never readOccasionally readSometimes readOften readUsually readRating
Average
Response
Count
Columns4.9% (6)4.9% (6)23.6% (29)27.6% (34)39.0% (48)3.91123
Features4.2% (5)8.3% (10)20.8% (25)30.0% (36)36.7% (44)3.87120
Book Reviews17.9% (21)28.2% (33)31.6% (37)13.7% (16)8.5% (10)2.67117
Conference Reviews26.1% (30)31.3% (36)29.6% (34)8.7% (10)4.3% (5)2.34115
News16.9% (20)19.5% (23)27.1% (32)21.2% (25)15.3% (18)2.98118
Interviews14.5% (17)28.2% (33)29.1% (34)21.4% (25)6.8% (8)2.78117
 answered question126
 
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3. Which UXmatters columnists do you read?
 Never readOccasionally readSometimes readOften readUsually readRating
Average
Response
Count
Steve Baty - User Dialogues12.5% (12)15.6% (15)32.3% (31)21.9% (21)17.7% (17)3.1796
Jonathan Follett - Beautiful Information10.6% (10)17.0% (16)28.7% (27)29.8% (28)13.8% (13)3.1994
Michael Hawley - Research That Works8.3% (8)18.8% (18)29.2% (28)27.1% (26)16.7% (16)3.2596
Mike Hughes - User Assistance12.9% (12)22.6% (21)22.6% (21)24.7% (23)17.2% (16)3.1193
Colleen Jones - More Than Words12.0% (11)15.2% (14)31.5% (29)25.0% (23)16.3% (15)3.1892
Dirk Knemeyer - Imagine12.9% (12)19.4% (18)23.7% (22)28.0% (26)16.1% (15)3.1593
Traci Lepore - Dramatic Impact14.3% (13)22.0% (20)28.6% (26)23.1% (21)12.1% (11)2.9791
Jim Nieters - Management Matters11.0% (10)16.5% (15)28.6% (26)26.4% (24)17.6% (16)3.2391
Whitney Quesenbery - Universal Usability8.7% (8)16.3% (15)25.0% (23)29.3% (27)20.7% (19)3.3792
Paul Sherman - Envision the Future10.5% (10)18.9% (18)26.3% (25)25.3% (24)18.9% (18)3.2395
Luke Wroblewski - Communication Design4.8% (5)5.8% (6)16.3% (17)29.8% (31)43.3% (45)4.01104
 answered question109
 
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4. How well is UXmatters satisfying your need for the following types of content?
 Not at allNot very wellSomewhatWellVery wellRating
Average
Response
Count
Articles0.0% (0)2.5% (3)18.3% (22)52.5% (63)26.7% (32)4.03120
Book Reviews5.0% (5)12.9% (13)41.6% (42)34.7% (35)5.9% (6)3.24101
Conference Reviews5.0% (5)19.0% (19)33.0% (33)34.0% (34)9.0% (9)3.23100
News7.7% (8)14.4% (15)39.4% (41)29.8% (31)8.7% (9)3.17104
Interviews5.8% (6)15.4% (16)40.4% (42)30.8% (32)7.7% (8)3.19104
 answered question120
 
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5. How do you rate the overall quality of content on UXmatters?
 PoorNot very goodGoodVery goodGreatRating
Average
Response
Count
Columns0.9% (1)2.6% (3)29.3% (34)37.9% (44)29.3% (34)3.92116
Features1.8% (2)1.8% (2)32.1% (35)36.7% (40)27.5% (30)3.86109
Book Reviews2.2% (2)12.0% (11)54.3% (50)27.2% (25)4.3% (4)3.2092
Conference Reviews5.6% (5)13.5% (12)49.4% (44)25.8% (23)5.6% (5)3.1289
News4.2% (4)11.5% (11)51.0% (49)25.0% (24)8.3% (8)3.2296
Interviews3.3% (3)8.9% (8)53.3% (48)25.6% (23)8.9% (8)3.2890
 Why?32
 answered question118
 
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6. Which of the following article topics are of the most interest to you? Select all that apply.
 Response
Percent
Response
Count
Accessibility
44.4%55
Agile UX
54.8%68
Application Design
63.7%79
Brand Strategy
37.9%47
Business of UX
53.2%66
Color
24.2%30
Consulting in UX
39.5%49
Content Authoring
25.0%31
Cross-Disciplinary UX Teams
39.5%49
Design Artifacts
33.1%41
Design Patterns
60.5%75
Design Process
61.3%76
Designing for People
62.1%77
Desktop UX
21.8%27
Domain-Specific UX Design
16.9%21
Emotional Design
46.8%58
Enterprise UX
30.6%38
Eyetracking
21.8%27
Form Design
46.8%58
Future of Digital Product Design
25.0%31
Industrial Design
17.7%22
Information Architecture
73.4%91
Information Design
65.3%81
Innovation
39.5%49
Interaction Design
73.4%91
Management of UX
40.3%50
Mobile UX
25.8%32
Prototyping
53.2%66
RIA/Ajax/Web 2.0 Application UX
40.3%50
Role of UX on Product Teams
41.9%52
Technical Writing
16.1%20
Usability
76.6%95
User Assistance
25.0%31
User-Centered Design
66.9%83
User Experience
83.9%104
User Interface Design
76.6%95
User Research
59.7%74
UX Conferences
41.1%51
UX in Society
20.2%25
UX Organizations
25.8%32
UX Strategy
46.8%58
Value of UX
44.4%55
Visual Design
45.2%56
Web Site Design
44.4%55
 answered question124
 
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7. About what other topics would you like us to publish articles in the future?
 Response
Count
 19
 answered question19
 
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8. How long have you been reading UXmatters?
 Response
Percent
Response
Count
Since its launch in November 2005
14.5%18
For over two years
29.8%37
For over a year
23.4%29
For over six months
12.9%16
For a few months
12.1%15
Just recently started reading it
7.3%9
 answered question124
 
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9. About how often do you read UXmatters?
 Response
Percent
Response
Count
Daily
5.0%6
Weekly
29.8%36
Twice a month
27.3%33
Monthly
25.6%31
Quarterly
7.4%9
A few times a year
5.0%6
 answered question121
 
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10. About how often do you read articles from our past issues?
 Response
Percent
Response
Count
Daily
0.9%1
Weekly
9.6%11
Twice a month
7.0%8
Monthly
19.1%22
Quarterly
15.7%18
A few times a year
47.8%55
 answered question115
 
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11. Do you read the UXmatters newsletter?
 Response
Percent
Response
Count
Yes, every issue
38.0%46
Sometimes
9.1%11
I skim it
19.0%23
I'm subscribed, but don't read it
1.7%2
I haven't subscribed
32.2%39
 answered question121
 
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12. Have you subscribed to our feeds? Select all that apply.
 Response
Percent
Response
Count
RSS
95.5%64
Atom
10.4%7
 answered question67
 
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13. How do you usually find out about articles on UXmatters? Select all that apply.
 Response
Percent
Response
Count
UXmatters Newsletter
52.0%64
RSS feed
48.0%59
Friends or colleagues
12.2%15
Search results (external)
9.8%12
Search results (on UXmatters)
7.3%9
Browsing the UXmatters site
26.0%32
 Links from this other site
3.3%4
 answered question123
 
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14. What is your role in user experience?
 Response
Percent
Response
Count
Academic
1.6%2
Analyst
5.7%7
Developer
13.8%17
Executive
3.3%4
Manager
10.6%13
Practitioner
39.8%49
Researcher
1.6%2
Strategist
1.6%2
Student
2.4%3
 Other (please specify)
19.5%24
 answered question123
 
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15. What is your primary UX specialty?
 Response
Percent
Response
Count
Accessibility 0.0%0
Brand Strategy 0.0%0
Business Analysis 0.0%0
Human/Computer Interaction
4.9%6
Human Factors
1.6%2
Industrial Design 0.0%0
Information Architecture
8.2%10
Information Design
2.5%3
Interaction Design
17.2%21
Prototyping
0.8%1
Software Development
2.5%3
Technical Writing
5.7%7
User Experience (UX) Design
14.8%18
UX Management
3.3%4
UX Strategy
4.9%6
Usability Evaluation / Expert Review
5.7%7
Usability Testing
2.5%3
User Interface Design
7.4%9
User Research
3.3%4
Visual Interface Design 0.0%0
Web Design
5.7%7
Web Development
4.1%5
 Other (please specify)
4.9%6
 answered question122
 
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16. What are other UX specialties on which you focus in your work? Select all that apply.
 Response
Percent
Response
Count
Accessibility
38.7%46
Brand Strategy
23.5%28
Business Analysis
23.5%28
Human/Computer Interaction
47.1%56
Human Factors
22.7%27
Industrial Design
3.4%4
Information Architecture
62.2%74
Information Design
47.9%57
Interaction Design
60.5%72
Prototyping
58.0%69
Software Development
19.3%23
Technical Writing
14.3%17
User Experience (UX) Design
70.6%84
UX Management
25.2%30
UX Strategy
40.3%48
Usability Evaluation / Expert Review
55.5%66
Usability Testing
60.5%72
User Interface Design
69.7%83
User Research
51.3%61
Visual Interface Design
36.1%43
Web Design
40.3%48
Web Development
26.9%32
 Other (please specify)
3.4%4
 answered question119
 
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17. In what kind of organization do you work?
 Response
Percent
Response
Count
Corporation
44.2%53
Independent UX consultancy or partnership
10.8%13
Small UX consulting firm (3-10 employees)
3.3%4
Large UX consulting firm (more than 10 employees)
3.3%4
Full-service design agency
5.8%7
Web development agency
8.3%10
Research institution 0.0%0
Academic institution
5.8%7
Government agency
4.2%5
Non-profit organization
5.0%6
 Other (please specify)
9.2%11
 answered question120
 
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18. If you work for a corporation, to what industry does your current company or division belong?
 Response
Percent
Response
Count
Software
35.1%26
Banking & financial services
12.2%9
Consumer products
2.7%2
Telecommunications
2.7%2
Publishing & media
8.1%6
Entertainment
1.4%1
Healthcare
4.1%3
Advertising & marketing
1.4%1
Travel & hospitality
1.4%1
Retail & ecommerce
4.1%3
Insurance
4.1%3
Legal services 0.0%0
Education
1.4%1
Human resources 0.0%0
Automotive 0.0%0
Transportation 0.0%0
Energy & utilities
1.4%1
Architecture, engineering, & construction
1.4%1
Real estate 0.0%0
Industrial manufacturing
1.4%1
Defense 0.0%0
 Other (please specify)
17.6%13
 answered question74
 
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19. On what type of projects do you primarily work?
 Response
Percent
Response
Count
Operating systems 0.0%0
Desktop applications
8.5%10
Client/server applications
6.8%8
Web applications
39.3%46
Web sites
30.8%36
Intranets
1.7%2
Mobile device software
1.7%2
Personal digital assistant (PDA) software 0.0%0
Embedded software for hardware products
2.6%3
Consumer hardware products
0.9%1
 Other (please specify)
7.7%9
 answered question117
 
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20. On what other types of projects do you sometimes work? Select all that apply.
 Response
Percent
Response
Count
Operating systems
6.4%7
Desktop applications
33.6%37
Client/server applications
23.6%26
Web applications
63.6%70
Web sites
69.1%76
Intranets
53.6%59
Mobile device software
23.6%26
Personal digital assistant (PDA) software
8.2%9
Embedded software for hardware products
13.6%15
Consumer hardware products
5.5%6
 Other (please specify)
7.3%8
 answered question110
 
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21. Where do you live? (City, Country)
 Response
Count
 116
 answered question116
 
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22. What is your gender
 Response
Percent
Response
Count
Male
52.1%63
Female
47.9%58
 answered question121
 
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23. What is your age range?
 Response
Percent
Response
Count
18-25
8.3%10
26-35
39.7%48
36-45
33.9%41
46-55
13.2%16
56-65
5.0%6
Over 65 0.0%0
 answered question121
 
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24. What educational qualifications have you attained? Select all that apply.
 Response
Percent
Response
Count
Secondary or high-school diploma or certificate
35.5%43
Vocational-training certificate or diploma
13.2%16
Some university/college coursework completed
20.7%25
Associate's degree (2-year college)
7.4%9
Bachelor's degree
59.5%72
Master's or graduate degree
42.1%51
Doctorate (PhD)
3.3%4
 answered question121
 
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25. In what course of study relating to your work as a UX professional do you hold an advanced degree, if any?
 Response
Percent
Response
Count
Applied Experimental Psychology 0.0%0
Cognitive Psychology
3.5%2
Computer Science
28.1%16
Graphic Design
15.8%9
Human-Computer Interaction (HCI)
12.3%7
Human Factors / Ergonomics
3.5%2
Industrial Design
3.5%2
Information Design
8.8%5
Interaction Design
3.5%2
Library Science
8.8%5
Technical Communication
12.3%7
 Other (please specify)19
 answered question57
 
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26. For how many years have you worked in user experience?
 Response
Percent
Response
Count
Less than 1 year
8.6%10
1-3 years
25.9%30
4-6 years
19.8%23
7-10 years
25.0%29
11-15 years
12.9%15
16-20 years
4.3%5
More than 20 years
3.4%4
 answered question116
 
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27. Do you belong to any of the following professional associations?
 Response
Percent
Response
Count
ACM SIGCHI (Association for Computing Machinery Special Interest Group on Computer-Human Interaction)
32.9%23
AIGA (American Institute of Graphic Arts)
8.6%6
HFES (Human Factors and Ergonomics Society)
2.9%2
IDSA (Industrial Designers Society of America)
1.4%1
IAI (Information Architecture Institute)
30.0%21
IxDA (Interaction Design Association)
45.7%32
IIID (International Institute for Information Design)
2.9%2
STC (Society for Technical Communication)
21.4%15
UPA (Usability Professionals' Association)
60.0%42
 Other (please specify)15
 answered question70
 
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28. Have you attended or are you currently planning to attend any of the following conferences?
 Response
Percent
Response
Count
CHI (Computer-Human Interaction)
25.8%16
DIS (Designing Interactive Systems)
4.8%3
DUX (Designing for User Experience)
12.9%8
HFES (Human Factors and Ergonomics Society)
3.2%2
IA Summit
22.6%14
IDSA (Industrial Designers Society of America) Conferences
1.6%1
Institute of Design Strategy Conference 0.0%0
IxDA (Interaction Design Association) Interaction Conference
24.2%15
IIID (International Institute for Information Design) Conferences 0.0%0
STC (Society for Technical Communication)
14.5%9
SXSW
11.3%7
UIE User Interface Conference
22.6%14
UIE Web App Summit
11.3%7
UPA (Usability Professionals' Association)
37.1%23
User Friendly
4.8%3
UX Week (Adaptive Path Conference)
11.3%7
 Other (please specify)13
 answered question62
 
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29. What operating system do you primarily use?
 Response
Percent
Response
Count
Windows XP
73.0%89
Windows Vista
23.0%28
Mac OS X
36.1%44
Linux
6.6%8
 Other (please specify)
1.6%2
 answered question122
 
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30. What Web browser do you typically use?
 Response
Percent
Response
Count
Firefox 2.x
6.6%8
Firefox 3.x
52.5%64
Google Chrome 1.x
4.1%5
Internet Explorer 6.x
9.0%11
Internet Explorer 7.x
11.5%14
Internet Explorer 8.x
4.1%5
Mozilla 1.x 0.0%0
Opera 9.x
1.6%2
Safari 2.x 0.0%0
Safari 3.x
7.4%9
 Other (please specify)
3.3%4
 answered question122
 
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31. What kind of Internet connection do you use?
 Response
Percent
Response
Count
56k modem 0.0%0
Cable
22.2%26
DSL
29.1%34
ISDN
4.3%5
T1
25.6%30
T3
12.8%15
 Other (please specify)
6.0%7
 answered question117
 
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32. What is your monitor's screen resolution?
 Response
Percent
Response
Count
640 x 480 0.0%0
800 x 600 0.0%0
1024 x 768
17.1%20
1152 x 864
1.7%2
1280 x 854
6.0%7
1280 x 1024
27.4%32
1440 x 900
5.1%6
1600 x 1200
10.3%12
1680 x 1050
11.1%13
1920 x 1200
17.9%21
 Other (please specify)
3.4%4
 answered question117
 
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33. Do you have any suggestions or feedback that you'd like to offer to UXmatters?
 Response
Count
 27
 answered question27
 
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