UXmatters Reader Survey for 2009
1. What types of content do you read on UXmatters?
 answered question110
 
skipped question
3
 Never readOccasionally readSometimes readOften readUsually readRating
Average
Response
Count
Columns3.7% (4)18.7% (20)25.2% (27)29.0% (31)23.4% (25)3.50107
Articles0.0% (0)9.1% (10)19.1% (21)32.7% (36)39.1% (43)4.02110
Interviews19.4% (20)27.2% (28)25.2% (26)20.4% (21)7.8% (8)2.70103
Book Reviews29.7% (30)24.8% (25)28.7% (29)11.9% (12)5.0% (5)2.38101
Product Reviews29.4% (30)33.3% (34)22.5% (23)9.8% (10)4.9% (5)2.27102
Conference Reviews38.2% (39)29.4% (30)18.6% (19)8.8% (9)4.9% (5)2.13102
News20.4% (21)28.2% (29)25.2% (26)17.5% (18)8.7% (9)2.66103
2. How well is UXmatters satisfying your need for these types of content?
 answered question104
 
skipped question
9
 Not at allNot very wellSomewhatWellVery wellRating
Average
Response
Count
Columns1.0% (1)3.1% (3)17.7% (17)51.0% (49)27.1% (26)4.0096
Articles0.0% (0)2.0% (2)14.7% (15)45.1% (46)38.2% (39)4.20102
Interviews8.4% (7)6.0% (5)34.9% (29)38.6% (32)12.0% (10)3.4083
Product Reviews11.0% (9)9.8% (8)34.1% (28)37.8% (31)7.3% (6)3.2182
Book Reviews12.5% (10)10.0% (8)31.3% (25)38.8% (31)7.5% (6)3.1980
Conference Reviews14.6% (12)7.3% (6)32.9% (27)34.1% (28)11.0% (9)3.2082
News8.5% (7)13.4% (11)25.6% (21)41.5% (34)11.0% (9)3.3382
 Are there other types of content you'd like UXmatters to publish?12
3. How do you rate the overall quality of these types content on UXmatters?
 answered question100
 
skipped question
13
 PoorNot very goodGoodVery goodGreatRating
Average
Response
Count
Columns0.0% (0)5.4% (5)30.1% (28)40.9% (38)23.7% (22)3.8393
Articles0.0% (0)2.0% (2)22.0% (22)44.0% (44)32.0% (32)4.06100
Interviews3.9% (3)5.2% (4)41.6% (32)39.0% (30)10.4% (8)3.4777
Product Reviews5.1% (4)9.0% (7)53.8% (42)23.1% (18)9.0% (7)3.2278
Book Reviews5.3% (4)9.3% (7)52.0% (39)25.3% (19)8.0% (6)3.2175
Conference Reviews5.3% (4)12.0% (9)52.0% (39)22.7% (17)8.0% (6)3.1675
News4.1% (3)14.9% (11)44.6% (33)27.0% (20)9.5% (7)3.2374
 Why? Please tell us how we could improve their quality.10
4. Which UXmatters columnists do you read?
 answered question75
 
skipped question
38
 Never readOccasionally readSometimes readOften readUsually readRating
Average
Response
Count
Steve Baty - User Dialogues12.3% (7)14.0% (8)31.6% (18)28.1% (16)14.0% (8)3.1857
Jonathan Follett - Beautiful Information12.3% (7)22.8% (13)21.1% (12)28.1% (16)15.8% (9)3.1257
Michael Hawley - Research That Works8.3% (5)16.7% (10)25.0% (15)36.7% (22)13.3% (8)3.3060
Whitney Hess - Client Matters8.5% (5)16.9% (10)27.1% (16)30.5% (18)16.9% (10)3.3159
Peter Hornsby - Innovating UX Practice8.8% (5)17.5% (10)26.3% (15)31.6% (18)15.8% (9)3.2857
Mike Hughes - User Assistance12.7% (7)18.2% (10)12.7% (7)36.4% (20)20.0% (11)3.3355
Colleen Jones - More Than Words9.3% (5)16.7% (9)29.6% (16)37.0% (20)7.4% (4)3.1754
Dirk Knemeyer - Imagine18.9% (10)15.1% (8)26.4% (14)26.4% (14)13.2% (7)3.0053
Keith LaFerriere - The Business of UX11.1% (6)18.5% (10)29.6% (16)25.9% (14)14.8% (8)3.1554
Joe Lamantia - Everyware11.1% (6)25.9% (14)27.8% (15)24.1% (13)11.1% (6)2.9854
Traci Lepore - Dramatic Impact19.6% (10)21.6% (11)21.6% (11)27.5% (14)9.8% (5)2.8651
Jim Nieters - Management Matters20.0% (11)20.0% (11)29.1% (16)23.6% (13)7.3% (4)2.7855
Greg Nudelman - Search Matters10.2% (6)25.4% (15)22.0% (13)28.8% (17)13.6% (8)3.1059
Whitney Quesenbery - Universal Usability12.5% (7)10.7% (6)26.8% (15)39.3% (22)10.7% (6)3.2556
Paul Sherman - Envision the Future12.3% (7)17.5% (10)33.3% (19)26.3% (15)10.5% (6)3.0557
Janet Six - Ask UXmatters12.1% (7)17.2% (10)17.2% (10)37.9% (22)15.5% (9)3.2858
Luke Wroblewski - Communication Design6.3% (4)12.5% (8)20.3% (13)32.8% (21)28.1% (18)3.6464
5. Which of the following article topics are of the most interest to you? Select all that apply.
 answered question103
 
skipped question
10
 Response
Percent
Response
Count
Accessibility
35.9%37
Agile UCD
35.9%37
Brand Strategy
23.3%24
Business of UX
47.6%49
Consulting in UX
34.0%35
Content Strategy
51.5%53
Design Artifacts / Deliverables
53.4%55
Design Patterns / Guidelines
59.2%61
Design Process
65.0%67
Desktop Application Design
22.3%23
Emotional Design
42.7%44
Enterprise Application Design
15.5%16
Form Design
40.8%42
Industrial Design
9.7%10
Information Architecture
72.8%75
Information Design
68.9%71
Innovation
35.0%36
Interaction Design
71.8%74
Managing UX Teams
38.8%40
Mobile Application Design
27.2%28
Prototyping
51.5%53
Role of UX on Product Teams
40.8%42
Usability
75.7%78
User Assistance
26.2%27
User-Centered Design
69.9%72
User Experience
80.6%83
User Interface Design
68.9%71
User Research
60.2%62
UX Organizations
21.4%22
UX Strategy
61.2%63
Visual Design
39.8%41
Web Application Design (RIAs/Ajax)
38.8%40
Web Site Design
49.5%51
 Other
4.9%5
6. How long have you been reading UXmatters?
 answered question101
 
skipped question
12
 Response
Percent
Response
Count
Since its launch in November 2005
6.9%7
For several years
25.7%26
For more than a year
42.6%43
For several months
13.9%14
Just recently started reading it
10.9%11
7. About how often do you read UXmatters?
 answered question100
 
skipped question
13
 Response
Percent
Response
Count
Daily
5.0%5
Weekly
33.0%33
Twice a month
26.0%26
Monthly
29.0%29
Several times a year
7.0%7
8. About how often do you read articles from our past issues?
 answered question92
 
skipped question
21
 Response
Percent
Response
Count
Daily
3.3%3
Weekly
7.6%7
Twice a month
7.6%7
Monthly
13.0%12
Quarterly
16.3%15
A few times a year
52.2%48
9. Do you read the UXmatters newsletter?
 answered question100
 
skipped question
13
 Response
Percent
Response
Count
Yes, every issue
30.0%30
Sometimes
9.0%9
I skim it
17.0%17
I'm subscribed, but don't read it
2.0%2
I haven't subscribed
42.0%42
10. Have you subscribed to our feeds? Select all that apply.
 answered question58
 
skipped question
55
 Response
Percent
Response
Count
RSS
79.3%46
Atom
3.4%2
Twitter
29.3%17
11. How do you usually find out about articles on UXmatters? Select all that apply.
 answered question100
 
skipped question
13
 Response
Percent
Response
Count
UXmatters Newsletter
40.0%40
RSS feed
44.0%44
Twitter feed
11.0%11
Friends or colleagues
14.0%14
Search results (external)
14.0%14
Search results (on UXmatters)
8.0%8
Browsing the UXmatters site
25.0%25
 Links from another site
10.0%10
12. What is your role in user experience? Select all that apply.
 answered question101
 
skipped question
12
 Response
Percent
Response
Count
Academic
3.0%3
Analyst
17.8%18
Executive
4.0%4
Manager
16.8%17
Practitioner (Design or User Research)
86.1%87
Researcher (Pure Research)
7.9%8
Strategist
18.8%19
Student
6.9%7
13. What is your primary UX specialty?
 answered question99
 
skipped question
14
 Response
Percent
Response
Count
Human/Computer Interaction
8.1%8
Industrial Design
1.0%1
Information Architecture
11.1%11
Information Design
5.1%5
Interaction Design
10.1%10
Prototyping
2.0%2
Software Development
2.0%2
User Assistance / UI Text
5.1%5
User Experience (UX) Design
21.2%21
UX Management 0.0%0
UX Strategy
2.0%2
Usability Evaluation / Expert Review
2.0%2
Usability Testing
5.1%5
User Interface Design
6.1%6
User Research
6.1%6
Visual Design
1.0%1
Web Design
8.1%8
 Other (please specify)
4.0%4
14. What other aspects of UX does your work encompass? Select all that apply.
 answered question100
 
skipped question
13
 Response
Percent
Response
Count
Accessibility
43.0%43
Brand Strategy
21.0%21
Business Analysis
31.0%31
Development
20.0%20
Human/Computer Interaction
49.0%49
Human Factors
26.0%26
Industrial Design
5.0%5
Information Architecture
66.0%66
Information Design
58.0%58
Interaction Design
62.0%62
Prototyping
61.0%61
User Assistance / UI Text
39.0%39
User Experience (UX) Design
68.0%68
UX Management
24.0%24
UX Strategy
39.0%39
Usability Evaluation / Expert Review
53.0%53
Usability Testing
68.0%68
User Interface Design
68.0%68
User Research
51.0%51
Visual Design
43.0%43
Web Design
40.0%40
 Other (please specify)
3.0%3
15. In what kind of organization do you work?
 answered question97
 
skipped question
16
 Response
Percent
Response
Count
Large corporation
25.8%25
Small to medium-sized corporation
25.8%25
Startup
4.1%4
Independent UX consultancy or partnership
7.2%7
Small UX consulting firm (3-10 employees)
3.1%3
Large UX consulting firm (more than 10 employees)
5.2%5
Full-service design agency
2.1%2
Web development agency
5.2%5
Research institution 0.0%0
Academic institution
3.1%3
Government agency
3.1%3
Non-profit organization
5.2%5
 Other (please specify)
10.3%10
16. On what type of projects do you primarily work?
 answered question100
 
skipped question
13
 Response
Percent
Response
Count
Operating systems 0.0%0
Desktop applications
6.0%6
Client/server applications
7.0%7
Web applications
31.0%31
Web sites
42.0%42
Intranets
2.0%2
Mobile applications
3.0%3
Embedded software for hardware products
3.0%3
 Other (please specify)
6.0%6
17. On what other types of projects do you sometimes work? Select all that apply.
 answered question97
 
skipped question
16
 Response
Percent
Response
Count
Operating systems
2.1%2
Desktop applications
39.2%38
Client/server applications
17.5%17
Web applications
62.9%61
Web sites
51.5%50
Intranets
54.6%53
Mobile applications
39.2%38
Embedded software for hardware products
7.2%7
 Other (please specify)
4.1%4
18. Where do you live? (City, Country)
 answered question94
 
skipped question
19
 Response
Count
 94
19. What is your age range?
 answered question98
 
skipped question
15
 Response
Percent
Response
Count
18-25
12.2%12
26-35
39.8%39
36-45
27.6%27
46-55
15.3%15
56-65
5.1%5
Over 65 0.0%0
20. What educational qualifications have you attained? Select all that apply.
 answered question98
 
skipped question
15
 Response
Percent
Response
Count
Secondary or high-school diploma or certificate
31.6%31
Vocational-training certificate or diploma
6.1%6
Some university/college coursework completed
12.2%12
Associate's degree (2-year college)
6.1%6
Bachelor's degree
60.2%59
Master's or graduate degree
39.8%39
Doctorate (PhD)
3.1%3
21. In what course of study relating to your work as a UX professional do you hold an advanced degree, if any?
 answered question53
 
skipped question
60
 Response
Percent
Response
Count
Applied Experimental Psychology
1.9%1
Cognitive Psychology
1.9%1
Computer Science
20.8%11
Graphic Design
3.8%2
Human-Computer Interaction (HCI)
24.5%13
Human Factors / Ergonomics
7.5%4
Industrial Design
1.9%1
Information Design
5.7%3
Interaction Design
5.7%3
Library Science
9.4%5
Technical Communication
17.0%9
 Other (please specify)10
22. For how many years have you worked in user experience?
 answered question99
 
skipped question
14
 Response
Percent
Response
Count
Less than 1 year
5.1%5
1-3 years
29.3%29
4-6 years
29.3%29
7-10 years
15.2%15
11-15 years
13.1%13
16-20 years
7.1%7
More than 20 years
1.0%1
23. Do you belong to any of the following professional associations?
 answered question51
 
skipped question
62
 Response
Percent
Response
Count
ACM SIGCHI (Association for Computing Machinery Special Interest Group on Computer-Human Interaction)
35.3%18
AIGA (American Institute of Graphic Arts) 0.0%0
HFES (Human Factors and Ergonomics Society)
2.0%1
IDSA (Industrial Designers Society of America)
2.0%1
IAI (Information Architecture Institute)
19.6%10
IxDA (Interaction Design Association)
45.1%23
IIID (International Institute for Information Design) 0.0%0
STC (Society for Technical Communication)
13.7%7
UPA (Usability Professionals' Association)
49.0%25
 Other (please specify)7
24. Have you attended or are you currently planning to attend any of the following conferences?
 answered question47
 
skipped question
66
 Response
Percent
Response
Count
CHI (Computer-Human Interaction)
42.6%20
DIS (Designing Interactive Systems) 0.0%0
DUX (Designing for User Experience)
4.3%2
HFES (Human Factors and Ergonomics Society)
2.1%1
IA Summit
27.7%13
IDSA (Industrial Designers Society of America) Conferences 0.0%0
Institute of Design Strategy Conference 0.0%0
IxDA (Interaction Design Association) Interaction Conference
34.0%16
IIID (International Institute for Information Design) Conferences 0.0%0
STC (Society for Technical Communication)
10.6%5
SXSW
19.1%9
UIE User Interface Conference
19.1%9
UIE Web App Summit
8.5%4
UPA (Usability Professionals' Association)
36.2%17
User Friendly
6.4%3
UX Week (Adaptive Path Conference)
21.3%10
 Other (please specify)8
25. Do you have any suggestions or feedback you'd like to offer to UXmatters? When providing feedback, please provide specific, actionable feedback.
 answered question22
 
skipped question
91
 Response
Count
 22