Business: Hiring UX Professionals

In this edition of Ask UXmatters, our experts discuss what skills are essential and desirable for a UX Designer.

Each month in Ask UXmatters, our panel of UX experts answers our readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send your question to us at: ask.uxmatters@uxmatters.com.

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In recent years, accessibility has come to the forefront in design, with a strong focus on accommodating visual, auditory, and motor impairments. While these efforts are commendable, there is another equally critical dimension of inclusivity: neurodiversity. Neurodiversity refers to natural variations in human cognition, encompassing conditions such as adult attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder (ASD), and dyslexia.

However, designers of digital user experiences often overlook the needs of neurodiverse users. As UX professionals, it’s our responsibility to address these gaps and craft product experiences that are not only accessible, but truly inclusive for everyone. In my new column, Inclusive User Experiences, I’ll explore the importance of designing for neurodiversity and provide actionable strategies for creating more inclusive experiences for neurodiverse users. Read More

Recently, I scaled a content-strategy team from three to eight people. In the process of conducting dozens upon dozens of interviews, while involving various internal stakeholders, I quickly learned how to avoid some common pitfalls of hiring for strategic roles.

It’s challenging to hire for strategic roles—neither as easy nor as straightforward as hiring for other skill-based positions. Ultimately, you’re looking for a strategic thinker who understands UX principles and best practices. If you’re not asking the right questions, it’s all too easy for candidates to bluff their way into a content-strategy role by saying what superficially seem to be the right things, without providing enough substance to show their strategic thought process.

In sharing my tips for hiring content strategists in this article, I hope to help you avoid these common pitfalls so you can hire talented strategists who can hit the ground running. Read More