Business: Remote Work

In this edition of Ask UXmatters, our experts discuss the challenges of managing a globally distributed UX team.

Every month in my column Ask UXmatters, our panel of UX experts answers readers’ questions about a broad range of user experience matters. To get answers to your own questions about UX strategy, design, user research, or any other topic of interest to UX professionals in an upcoming edition of Ask UXmatters, please send us your question at: [email protected].

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“Where’s the remote?” A few years ago, anyone asking this would have been searching for the channel changer. These days, however, this question more often refers to a remote member of a team at work.

Working remotely is a growing trend that has merited a lot of attention, especially when it comes to articulating the trade-offs between remote and face-to-face working styles. For user-interface designers in particular, working with remote teammates can be challenging, because body language and creativity are two big factors that working remotely can adversely affect. In our first article, “Tales of Designer Initiation: User Experience Boot Camp,” we discussed the impact of a short timeline on the design process. This article draws on that same two-week design project to examine the impact of remote work. Our experiences expose some of the strengths and weaknesses of traditional design activities when teams perform them over the wire. Read More

People work better together. If there is one thing we have learned as the technology industry has advanced, it is that collaboration between cross-functional teams is the most effective way of solving problems. Collaboration has always been important, but it is especially important to organizations today. This is where design workshops come into play.

As a workshop facilitator, you should strive to boost participants’ creative confidence and empower them to feel safe within a group environment. Ultimately, design workshops can result in multiple innovative solutions. Whether these workshops occur in a physical or a remote environment, there are certain things you can do to become a better facilitator. I’ll discuss some of them in this article. Read More