UXmatters has published 104 articles on the topic Thought Leaders.
In this edition of Ask UXmatters, our expert panel discusses how to elicit business requirements, whose fulfillment is just as essential to a product or organization’s success as fulfilling user requirements. Our experts suggest some approaches for discerning and understanding business strategy, as well as for eliciting and defining specific product or service requirements.
To understand business strategy and requirements, our expert panel recommends talking with many stakeholders—both one on one and in groups. Our experts also suggest some explicit questions that you should ask stakeholders and specific learnings to explore—for example, to understand the competitive landscape. Depending on your work context, key people you might work with in eliciting and defining product or service requirements could include product managers or business analysts. Read More
In this Ask UXmatters column—which is the first in a two-part series focusing on Web form design and evaluation—our experts discuss:
Every month, our Ask UXmatters experts answer our readers’ questions about user experience matters. To read their answers to your question in an upcoming edition of Ask UXmatters, just send your question to us at: ask.uxmatters@uxmatters.com.
This edition of Ask UXmatters discusses how to communicate and sell the UX message across all levels of an organization. Our experts share what strategies and tactics for evangelizing UX have worked for them.
Ask UXmatters is here to answer your questions about user experience matters. If you want to read our experts’ responses to your questions in an upcoming edition of Ask UXmatters, please send your questions to: ask.uxmatters@uxmatters.com.
Q: Executive buy-in is important, but communicating and selling the UX message across the organization, at all levels, is just as important. I would be most interested in learning more about the corporate cultures that embrace UX or customer-centered thinking and understanding more about why they have and what makes them ripe. What worked in the organizations you’ve worked for? What caused frustrations? It seems when everyone is trying to improve the user experience, it can help empower a usability / UX / design team to work on more strategic initiatives instead of facing roadblocks along the way.—from a UXmatters reader.