UXmatters has published 254 articles on the topic UX Design.
As a UX designer, your job is to make sure Web-site visitors have the best user experience possible. However, users are bound to make mistakes. Whether because of their being unfamiliar with your user interface, clicking something accidentally, or simply misinterpreting your instructions, mistakes are all but unavoidable. Nevertheless, you must take steps to prepare for the unexpected so your audience has a smooth, positive experience when they engage with your brand.
While it’s true that some mistakes are great learning experiences for visitors, too many errors can make them feel frustrated and possibly drive them away from your site. So you need to have a little foresight, predict what mistakes your visitors might make, and prevent them before they turn into problems. In this article, I’ll cover several actionable error-prevention strategies for UX design and describe the benefits you can expect if you decide to act by following these strategies. Read More
“You manifest your own reality.” You’ve probably heard some version of this message before. It’s almost become a cliché. But what does it really mean? Can you literally create your own reality? Well, no. You can’t simply change the physical world in which you live at the snap of your fingers. But what you can change is your mental state—and that just might impact the world around you over time. For example, people’s interactions with digital products influence their mental state. So, as more and more customer experiences become digital experiences, UX designers have the opportunity to design experiences that can be a catalyst for emotionally positive chain reactions among customers.
Finding ways to positively influence your mental state has always been a worthy pursuit. So I have put a lot of thought into my self-improvement philosophy—and to tell you the truth—it feels very secondary to me whether the world around me changes to reflect my internal changes. I want positivity, and I want it now! The most instantaneous way to feel actual positive change is to double or triple up your internal response to the positive moments that either have occurred or could occur. Read More
Healthcare user experiences are at a crossroads. On one side is empowerment—the illumination of clear paths through confidence, knowledge, and control. On the other is confusion—a shadowy labyrinth that is fraught with anxiety and uncertainty. For patients who are navigating the world of digital healthcare, every interaction with a telehealth platform, a patient portal, or a wearable device can feel like a moment of decision.
The promise of healthcare technologies is undeniable. They aim to connect patients and providers, streamline care, and provide a clearer picture of a patient’s health. But here’s the reality: even the most innovative tools can fail their users if their design leads to frustration or missteps. A poorly labeled button, an inaccessible user interface, or an unclear workflow can turn what should be a life-saving tool into a source of error and, in the worst cases, endanger patients’ well-being. Read More