Experiences: Experience Trends

As recently as 25 years ago, the physical reality in which we lived was an analog world that was becoming increasingly global. While globalization is still very much a factor today, our world is now decidedly connected and is becoming increasingly virtual. However, thanks to a combination of enabling technology and the possible impacts of global warming, some aspects of globalization are shifting back to being local. This connectedness—both virtual and local—is contributing to the emerging world of smartware.

As we detailed in “The Smartware Transformation,” smartware is a convergence of emerging technologies and science. Artificial intelligence (AI) is fueling its rise. The technologies that are enabling smartware include the Internet of Things (IoT), mixed-reality environments, and additive fabrication, or 3D printing, as are incredible advances in sciences such as genomics and neuroscience. Some or all of these advances are core to the emergence of incredible new products that are just over the horizon—products such as self-driving vehicles and neighborhood parts manufacturing. In “Smartware, AI, and Magical Products,” we took a look at the current darling of technology and entertainment media: artificial intelligence. We’ll continue that analysis in this installment, as we look at some other core smartware technologies, before covering the key sciences underlying smartware in our next column. Read More

In this column on the future of computing, we’ve examined how a handful of advances in technology, including the Internet of Things (IoT); along with sciences of human understanding such as neuroscience and genomics; and emerging delivery platforms such as 3D printers and virtual-reality (VR) headsets will together transform software and hardware into something new that we’re calling smartware.

Smartware are computing systems that require little active user input, integrate the digital and physical worlds, and continually learn on their own. Now, in this, the final edition of our column on smartware, we’ll consider how the powerful capabilities of smartware will enable new interactions and user experiences that, over time, will become seamlessly integrated into our digital lives. Read More

Today, Artificial Intelligence (AI) and machine learning are coming of age at the same time as a cluster of advances in the sciences, especially neuroscience and genomics, and other technologies such as the Internet of Things (IoT); additive fabrication, or 3D printing; and virtual reality (VR). Together, these technologies promise to create a radical inflection point at the same scale as personal computers in the 1970s, the Internet in the 1990s, and mobile computing in the 2000s. We call these collective technologies smartware.

Artificial Intelligence

Artificial intelligence (AI) is currently having a moment. In fact, the field has had many moments since its inception in 1956, with flurries of media excitement tempered only by the sober reality of what is actually possible. We have made massive strides in machine learning—the approach to AI that focuses on writing software that can independently learn and develop long after its human programmers have finished their coding—which is transforming personal computing as we know it. Read More