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Experiences: Software User Experiences

UXmatters has published 73 articles on the topic Software User Experiences.

Top 3 Trending Articles on Software User Experiences

  1. Gamification Techniques for Increasing Customer Engagement and Loyalty

    September 9, 2024

    With an average adult attention span that is just eight seconds, attracting and retaining customer attention can be hard. However, building brand loyalty and boosting customer retention brings many benefits. The approach an organization takes to achieving these goals is equally important.

    By adding gamification elements to software products and services, businesses can enhance customer engagement by 48%. Plus, companies with gamified loyalty programs experience an increase of 22% in customer retention. Gamification simplifies customer engagement after a purchase and enhances its effectiveness. In this article, I’ll reveal how you can use gamification techniques to enhance customer engagement. Read More

  2. AI-Powered Content Creation: How Artificial Intelligence Automates and Streamlines the Workflow

    September 9, 2024

    More people are turning to online content and, for 207 million content creators worldwide, this means continually coming up with fresh ideas and creating high-quality content that captivates and retains audience interest.

    However, this demand puts pressure on authors to consistently produce content while maintaining high quality and navigating time constraints. With generative artificial intelligence (Gen AI) and its advancements in natural-language processing (NLP), machine learning (ML), and deep learning, content creation has become more efficient and streamlined—from generating ideas to optimizing content for better engagement.

    In this article, I’ll discuss the benefits of integrating Gen AI and how it can automate and streamline the content-creation workflow, together with tools that improve the quality of content. But first, we need to understand the individual components of the content-creation process by breaking them down into AI and content creation. Read More

  3. Envisioning the Whole Digital Person

    Beautiful Information

    Discovering patterns in knowledge spaces

    A column by Jonathan Follett
    February 20, 2007

    Our lives are becoming increasingly digitized—from the ways we communicate, to our entertainment media, to our e-commerce transactions, to our online research. As storage becomes cheaper and data pipes become faster, we are doing more and more online—and in the process, saving a record of our digital lives, whether we like it or not.

    As a human society, we’re quite possibly looking at the largest surge of recorded information that has ever taken place, and at this point, we have only the most rudimentary tools for managing all this information—in part because we cannot predict what standards will be in place in 10, 50, or 100 years.

    In the public sector, the information glut has risen to the point of crisis. According to an article in the Wall Street Journal from December 29, 2005, “Oh, Has Uncle Sam Got Mail,” “the White House is expected to turn over more than 100 million emails to the National Archives” when President Bush leaves office. The article goes on to describe the bottleneck at the National Archives, where they cannot easily convert the information they receive to searchable, retrievable formats. The National Archives has retained Lockheed Martin to solve this data storage fiasco, and Lockheed Martin has recommended using HTML as the standard document format—and using digital adaptors to translate that into a new language when it becomes obsolete.” Read More

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