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Research: Usability Testing

UXmatters has published 155 articles on the topic Usability Testing.

Top 3 Trending Articles on Usability Testing

  1. How to Determine the Right Number of Participants for Usability Studies

    January 4, 2016

    UX researchers and other project stakeholders often fervently debate the number of participants that are necessary for usability studies. At the core of this debate is often the tension between the usability professional’s desire for the best possible study and the business team's desire to reduce time and expense.

    In 2009, Ritch wrote an article for the Journal of Usability Studies titled “How to Specify the Participant Group Size for Usability Studies: A Practitioner’s Guide” to address this issue. He based his article on a wide survey of the literature then available, and his intent was to help usability professionals make clear recommendations for the size of participant groups in particular contexts, as well as to understand the basis for those recommendations and their associated risks. Read More

  2. Choosing the Right Metrics for User Experience

    June 2, 2014

    Metrics are the signals that show whether your UX strategy is working. Using metrics is key to tracking changes over time, benchmarking against iterations of your own site or application or those of competitors, and setting targets.

    Although most organizations are tracking metrics like conversion rate or engagement time, often they do not tie these metrics back to design decisions. The reason? Their metrics are too high level. A change in your conversion rate could relate to a design change, a promotion, or something that a competitor has done. Time on site could mean anything. Read More

  3. How to Test the Usability of Documents

    Good Questions

    Asking and answering users' questions

    May 4, 2020

    Does usability testing work for documents? Our answer is a resounding yes.

    In this column, we’ll give you three techniques for having people try out documents or any other stand-alone content. These techniques apply whether your document is on paper or online—for example, as a Web page or a PDF. They apply for both in-person and remote usability testing—especially with moderated remote testing.

    What Is a Document?

    We’re talking about functional documents that provide information to people—not fiction or poetry. Functional documents include informative banners—such as the ones on many Web sites about how an organization is dealing with COVID-19—legal documents, manuals, notices, official letters, press releases, privacy policies, terms and conditions, and more. Read More

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